Health Insurance
Coverage

As an EMR-certified therapist (ZSR-NR. S298664), I am recognized by many leading health insurance companies and services can be partially or completely billed through supplementary insurance.

Below you will find an overview of health insurance coverage. However, all information is provided without guarantee. For accurate information, please contact your health insurance company.

Helsana

All my treatments are recognized by Helsana with supplementary insurance COMPLETACOMPLETA PLUS recognized. Up to 85% of costs are covered.

Groupe Mutuel

All my treatments are recognized by Groupe Mutuel with supplementary insurance such as Optimum, Premium, Global, Alterna oder Zusatzversicherung Heilungskosten recognized. Up to 80% of costs are covered.

Concordia

All my treatments are recognized by Concordia with supplementary insurance Natura & Natura Plus recognized. Up to 75% of costs are covered.

Sanitas

All my treatments are recognized by Sanitas with supplementary insurance such as Classic, Jump, Family, Natura, Vital Smart und Vital Premium recognized. Up to 80% of costs are covered.

Axa

All my treatments are recognized by Axa with supplementary insurance such as ACTIF & COMPLET anerkannt.
recognized. Up to 75% of costs are covered.

KPT Krankenkassen AG

All my treatments are recognized by KPT with supplementary insurance such as Pulse, Natura & Krankenpflege Comfort recognized. Up to 75% of costs are covered.

ÖKK

All my treatments are recognized by ÖKK with supplementary insurance such as NATUR MINI, NATUR MIDI & NATUR PLUS recognized. Up to 80% of costs are covered.

Atupri

All my treatments are recognized by Atupri with supplementary insurance such as Mivita Reala & Intense recognized. Up to 50% of costs are covered.

Agrisano

All my treatments are recognized by Agrisano with supplementary insurance such as AGRI-natürlich & AGRI-spezial recognized. Up to 72% of costs are covered.

Assura

Assura currently does not work with EMR, but with other certifications. If you would like to bill through Assura, please feel free to give me a call or send me an email.

CSS

All my treatments are expected to be recognized by CSS from October 2026. Currently, CSS does not cover any costs.

Sympany

All my treatments are expected to be recognized by Sympany from October 2026. Currently, Sympany does not cover any costs.

SWICA

All my treatments are expected to be recognized by SWICA from October 2026. Currently, SWICA does not cover any costs.

Visana

All my treatments are expected to be recognized by Visana from October 2026. Currently, Visana does not cover any costs.

EGK

All my treatments are expected to be recognized by EGK from October 2026. Currently, EGK does not cover any costs.

What our clients say

“I always leave Massagel X Spa feeling pampered and completely relaxed.”

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Sahara Smith
Los Angeles, CA
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“Incredible ambiance and skilled therapists make Massagel X spa the best!”

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Lilly Smith
Los Angeles, CA
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Frequently Asked Questions

If you have further questions about health insurance recognition, please feel free to contact your health insurance company. If you have questions about our certification, please feel free to contact us.

Does my health insurance cover the costs?

Alternative medicine services can generally only be covered by supplementary insurance and not by basic insurance. Cost coverage varies depending on the supplementary insurance. We have compiled an overview of the most important health insurers on this page. It is best to inquire directly with your insurer.

How does payment and processing work?

You can either pay directly on-site by card or Twint, or we can issue you an invoice upon request. In addition, you will receive a reimbursement receipt from us for your health insurance company.

How do I get my money back?

Send the reimbursement receipt you receive from us to your health insurance company and they will transfer the covered amount to your account.

What if my health insurance does not pay?

If your health insurance does not cover anything, you can of course also pay for the treatment yourself.